Our mission is to provide the best possible service to all our customers and ensure maximum uptime of their machines through our dealers and channel partners in order to maximise customers’ productivity and profitability.
Our dealership network is as important to us as our products are. We demand the highest standard of professionalism and insist that dealers not only understand our products but also customers’ needs.
Our trained technicians work in fully equipped workshops while our dealers are required to make substantial investments in the spare parts as well as customer service resources to ensure that customers receive the best customer and aftersales service time after time.
Across the world, our award-winning specialist dealers are dedicated to offering a first class service. From the moment you purchase our equipment, you can be assured that our dealers will be on hand to help you keep your product in good working order.
To help achieve our mission, our main aim is ensuring that every machine is fully supported locally by offering:
We, as well as our dealers, are committed to providing quality service to meet customers’ needs and we will always strive to be number one in terms of customer satisfaction.